FAQ
TIRED OF WASTING HOURS WAITING FOR YOUR OIL SERVICE?
GIVE US A CALL
AT
403-700-6471
OPEN 7 DAYS
8AM-8PM
Answer: Once we receive your request we will email you confirming the time and date you have requested.
Q: Can I book an appointment the same day?
Answer: Yes, We do recommend calling/using the live chat for the fastest response to find an opening that works for you.
Q: Can conventional oil be used after synthetic or vice versa?
Answer: The fact is you can switch back and forth between conventional and synthetic without fearing any harm will come to your engine.
Q: How long does it take for me to get a response back?
Answer: The typical response time is 1hr during business hours.
Q: How do I pay?
Q: What days and times can I book?
Answer: We are open 7 Days a week, from 8am-8pm.
Q: Can I cancel or reschedule?
Answer: Yes we do ask you do so a day before your service, there are no fees/penalties.
Q: Do you have any guarantees?
Answer: Our services are backed by our 100% Guarantee that you will be more than satisfied with our results as well as our service or your money back.
We are absolutely certain you will be which is why we back it up by one of the best guarantees in the industry. No Hassle No Strings No Worries.
Q: What forms of payment can I use?
Answer: We Accept : Credit Cards (American Express, Visa, Mastercard, and Discover), E-transfer, Cash (we don't carry exact change), The only main method of payment we do not accept is Debit.
Q: Do you guys operate in the cold winter?
Answer: Yes! We are fully equipped and capable to work in all conditions. Our extraction system is heated and not affected by our cold winters to ensure a thorough job every time.
Q: Is my warranty voided with the dealership if I use your service?
Answer: No, We service every vehicle exactly how the manufacturer specified down to the oil type and filter with name brand quality products we also keep track of all record so you can always refer back to them.
Q: Do I need to have a Garage?
Answer: No the one great thing about The Lube Van is we can perform your oil change anywhere anytime! Even at your works parking lot!
Q: How do you guys perform the oil change outside?
Answer: We have two different methods the drain plug method as well as our extraction system which is great for European cars that don't have easily accessible drain plugs. Both methods ensure complete removal of oil as well as not a single drop landing on your garage floor.
Q: What brand of oil do you use?
Answer: We use Quaker State as our main brand of oil, we also use Castrol Edge for meeting European specifications.
Q: Can I book my service the same day?
Answer: Yes, although we recommend calling to find an available time that works for you.
Q: Will there be a mess on my driveway?
Answer: No, We take all precautions to ensure not a drop of oil, or mess will remain before we leave.
Q: Can I buy my own oil and filter and just use the service?
Answer: Yes, you can the typical service charge with out oil and the oil filter is $45-50
Q: Can I Cancel or Reschedule My Service Appointment?
Answer: Yes we do ask you do so a day before your service, there are no fees/penalties.
We Service All Year Round, Including Winter!*
"Mobile Lube was the perfect answer to my problem!"
"The oil change was done quickly, and professionally, from my school parking lot. Also, he knew I had some concerns with my old car, and was extremely helpful in easing them, even checking in a few days later to ensure everything was running smoothly. I highly recommend Mobile Lube!"
-Nikki Pooner
"Fantastic company that saved me time and hassle. They arrived exactly when they said they would and were finished in no time. I have referred them to friends and family and will use their service next time I need an oil change."
-Cory Wilson
" Service was excellent and not rushed."
"Showed up on time and the amount was the quoted price. Service was excellent and not rushed. Vehicle is a 36 foot motorhome with a Ford V10 that is almost impossible to get at. Thanks Tarn and see you when the next service is due."
-Dwain Blinn
Booking a Oil Change is Simple as...1-2-3
Book Online or
Over The Phone
Schedule a time and place that works best for you. Either at work or right at home.
Ensure Your Vehicle is Accessible
Ensure your vehicle has a few feet of clearance from the hood for us to access the engine bay.
Mobile Lube
Comes to You
A typical oil change will take approximately 45-60 minutes to complete.
Try Us Risk Free!
100% Satisfaction Money-Back Guarantee.
Our services are backed by our 100% Guarantee that you will be completely satisfied with our results as well as our service or your money back.
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